Clear costs, before your procedure

Payment policy

This represents one of the most important policies we have. A clear understanding of the costs of the services provided is imperative. Our Patient Representative can provide you with an estimate of the facility fee based on your scheduled procedure. Please understand what is included in your facility fee and what is not.

*In unusual circumstances where certain prostheses or unusual instruments are used, there may be additional costs. This is an extremely unusual event. If your physician anticipates using such a device, you will be notified.

Dallas Endoscopy Center, LTD, accepts various methods of payment for the convenience of our patients. Payment options include cash, check, money order, Mastercard and Visa.

Advance payment via the internet: Mailing monthly statements is a very expensive process. Our physicians and staff are committed to doing everything possible to keep healthcare costs from rising; therefore, we ask that our patients assist us in keeping costs to a minimum. PAYMENT IN FULL is requested at the time of service.

Payment arrangements can be made with our Account Representative at 214.520.8235.

Any patient who has filed bankruptcy will be seen on a cash basis only. No personal checks will be accepted.

If your personal check is returned to our office for any reason, the amount of the check will be reinstated to your existing balance and a $35.00 service charge will be assessed to your account. Patients will be informed of the returned check and asked to handle these amounts immediately in the form of cash and/or money order.

In certain instances, we might receive payment from your insurance company for a previously paid service. Should that happen, the overpayment will be refunded to you within 30 days of notification from your insurance carrier. Please extend the same courtesy to us if you receive payment for outstanding charges. Keeping insurance money is dishonest. Failure to forward this money to our office may result in a patient being dismissed from the practice.

Insurance plans

Commercial insurance

As a courtesy to you, we will file your primary insurance; however, it is essential that we receive accurate and timely information. Our office will be happy to re-file insurance one (1) additional time if we do not receive a response within 45 days. After a 60-day period, it will become your responsibility to follow up with your carrier to determine why the claim has not been paid. Regarding secondary insurance coverage, our office will be happy to submit a claim for you.

You are responsible for deductibles and co-insurance payments at the time of arrival at DEC. Any "non-covered benefit" as determined by your insurance company will also be your responsibility.

Managed care plans

Dallas Endoscopy Center, LTD participates in a number of managed care plans; however, please be aware that there may be different reimbursement schedules for in-network and out-of-network providers. If you are unsure whether we participate in your particular plan, please be sure to check with us before scheduling an appointment.

Medicare - Medicaid

Medicare

Our office accepts assignment on Medicare. What this means is that we have agreed to accept Medicare's allowed amount as full payment; however, Medicare only pays 80% of the approved amount, leaving a 20% co-payment on the approved charges. The 20% is the responsibility of the patient. Screening coverage with Medicare may have different coverage amounts.

In addition, patients will be responsible for the Medicare deductible if it has not been met.

Medicaid

We accept Medicaid only as secondary insurance.

Itemized bills & balance billing

You have the right to receive a reasonably clear and understandable itemized bill and, upon request, to have the charges explained. To request an itemized bill, call our Account Representative at 214.520.8235.

Texas law and the federal No Surprises Act protect patients from certain surprise medical bills. If you receive care at our facility from an out-of-network provider in circumstances covered by these protections, you may not be responsible for amounts beyond your in-network cost sharing. Always notify your insurance company of upcoming procedures, and ask us before your visit if you have questions about the network status of the facility, your physician, or the anesthesia provider.

Billing contacts

If you have billing questions or concerns, please do not hesitate to contact us at 214.520.8235. A DEC Patient Representative will also contact you several days prior to your procedure with an estimate of your payment responsibilities.

You can pay online at any time: see Pay Your Bill.